Commanding : Requires immediate order compliance.
Visionary : Mobilizes others towards a vision.
Affiliative : Builds bond and personal harmony among others.
Democratic : Establishes common consent through involving others in decision-making.
Pacesetting : Sets challenging goals and higher standards for the work-performance.
Coaching : Mentors and helps others in developing their personal strengths and skills while achieving common goals.
Goleman also describes about the particular situations where these styles can be used for desirable outcomes. He suggests that commanding style is very appropriate in the time of crisis whereas affiliative style of leadership helps team members to evolve from interpersonal conflict and mistrust. Coaching leadership of style works best when the leader wants to develop long-term strengths in team members and enable them for successful future. Visionary style is acceptable while the team is facing a novel situation and needs inspiration and pace-setting style utilizes a maximum of teammates high motivation and expertise. When a consensus is required over a new idea or the situation in hand demands a new perspective, democratic leadership comes to rescue.
This discussion highlights one very important aspect of the leadership is communication. We cannot deny this fact that the effective sharing of ideas and information is basic requirement for the successful completion of any task. If you will think minutely about many of the situations where things didn’t work out according to your wish, you will realize that in some or the other manner, a kind of communication gap was usually there. Even sometimes, you might have wondered about why other people don’t get things as they are. The answer is very simple but tricky. We hear what we want to listen. This is the very simple model of the communication, which is mostly followed for the business communication.
As described in the figure, the process of communication follows certain steps. A sender transmits a message verbally or in written form to the intended receiver. The message can be sent without any channel like face-to-face conversation. However, usually in a formal communication, message follows proper channel. The figure also highlights that the communication is a two way process as here both the sender and receiver acknowledges the transmission of information. Feedback from the receiver and modification in the message by the sender ensures the successful communication. Although, close monitoring of every step is important but some caution from the sender side can smooth-en the flow of the information. Here communication skills come in the picture. As we already knew that communication is more than the act of information exchange. It requires one to understand the intention and emotion subsided in the message. Hence, the effective communication largely relies on some of the very important skills. Read next page to know about those skills.